Awning pulling out from wall
Keep the awning rolled in, do not operate it or [...]
Mechanical component broken (arm, wall bracket, casing etc)
Send a photo and a brief description of the problem [...]
Fabric ripped or damaged
Although fabric cannot be repaired we can remove the old [...]
Lost/damaged controller
We can supply and program a new controller to your [...]
Awning retracts on its own
This is normally caused by a faulty sun, wind or [...]
Awning doesn’t retract
This is normally either the controller, power issue or motor [...]
Awning makes a noise but doesn’t move
This is normally a jam of some kind, either caused [...]
Awning doesn’t respond to controller
This could be a controller connection issue, a power issue [...]